1. Use of website

Welcome to Well4ever’s website. By using and browsing this website, you agree to comply with and be bound by the following terms and conditions of use, which together with our privacy policy, Well4ever’s online catalogue and shop policy, returns policy, website disclaimer, copyright notice and guidelines govern Well4ever’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Well4ever’, ‘us’, ‘our’ or ‘we’ refers to the owner of the website whose registered office is Well4ever, 20 Lower Richmond Road, SW15 1JP, London, United Kingdom. Our company number is 5118448. The term ‘you’ refers to the user or viewer of our website, www.well4ever.com

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

All information contained in this website relating to health and medicine are intended for general information only, and not intended to diagnose, treat or prevent any disease or condition, or act as medical advice. Please discuss any health problem or concern you may have with your GP, doctor or health practitioner. In an emergency, seek emergency medical help by proceeding to your nearest accident and emergency or by calling 999.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, photos, written content and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

2. Privacy Policy

This privacy policy sets out how Well4ever uses and protects any information that you give Well4ever when you use this website.

Well4ever is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy.

Well4ever may change this policy from time to time by updating this page. You should check this page regularly to ensure that you are happy with any changes. This policy is effective from 31st of January 2015.

We may collect the following information:

  • name, date of birth and occupation
  • contact information including email address
  • demographic information such as postcode, preferences and interests

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.

If you have directly and explicitly provided Well4ever with your e-mail for the purpose of receiving our newsletter, we will use your e-mail address to send you our e-newsletter several times a year.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

This website uses cookies to monitor browsing preferences.

There are two types of cookies. One of these, known as a “persistent cookie”, is permanent and is stored on the user’s computer even after he or she has left the website in question and closed the web browser. The other is temporary, a so-called ”session cookie”, and is stored on the user’s computer during the Internet session. When the web browser is closed, the session cookie disappears from the user’s computer.

Our site uses both persistent and session cookies. These are used to:
Count the number of visitors and analyse traffic
Access and log into functions for news subscriptions and job applications
Enable the Site to remember and display the language chosen by the user

If you as a user do not accept the use of cookies, you can change the settings in your web browser (e.g. Internet Explorer, Firefox, Safari or Google Chrome) to disable storage of cookies and remove undesired cookies.
More information about cookies on The Swedish Post and Telecom Agency´s website.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

If you have previously agreed to us using your personal information for direct marketing and/or communication purposes, (e.g. by signing up to our newsletter), you may change your mind at any time by calling us at 02087894362 or emailing us at enquiries@well4ever.com.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so or if you violate our terms and conditions.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Well4ever, 20 Lower Richmond Road, SW15 1PJ, London, U.K.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, using the above contact details. We will strive to promptly correct any information found to be incorrect.

3. Well4ever’s online catalogue and online shop policy

Well4ever’s online shop is not yet live. All terms and conditions listed here apply to our online catalogue.

Terms and conditions will be updated as and when Well4ever’s online shop becomes active.

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice, at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

We have made every effort to display as accurately as possible the colours and images of our products that appear in the online store. We cannot guarantee that your computer monitor’s display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer.

All descriptions of products or product pricing are subject to change at anytime without notice, at Well4ever’s sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

4. Returns and Refunds

Our returns policy last 28 days. We cannot offer you a refund or exchange if 28 days have passed since the date of your purchase.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original, undamaged packaging.

Several types of goods are exempt from being returned. Perishable goods such as, but not limited to, food, certain medicines and herbs, cannot be returned. We also do not accept returns on products that are intimate in nature, or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items include some health and personal care goods.

We require a receipt of purchase for any refund and/or exchange.

Please do not send your purchase back to the manufacturer.

To request a return or exchange, please come to Well4ever, 20 Richmond Road, SW15 1JP, London, U.K. with your item. We will inspect the item and notify you immediately if your request for a refund or exchange is acceptable. If approved, you will be reimbursed immediately.

We only accept returns or refunds on regularly priced items. Sale items cannot be refunded.

We only replace items if they are defective or damaged.

5. Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Well4ever and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Well4ever. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Well4ever takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

6. Copyright Notice and Guidelines

Unless otherwise indicated, this website and its content is copyright of Well4ever – © Well4ever 2015. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • You may print or download to a local hard disk extracts for your personal and non-commercial use only. You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material
  • You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.